Nov 24, 2017 · Check the status of your request . . . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. Go to http://att.com/deviceunlock. Select Unlock your device. Enter the IMEI of your smartphone (Dial *#06# on your smartphone) Read and agree to the eligibility requirements to unlock...Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. …May 12, 2022 · Hi TinaBaker, we're here to help with your unlock phone request.. As the ACE @dwill05 mentioned, if you bought a phone on 5/1/22, it’s still within the buyer’s remorse period. You can return the device within the 14 days BRE period. AT&T usually doesn’t unlock a phone until the 14 day return period is over, at a minimum. The …Apr 2, 2024 · Get support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.The judge in the case against Bryan Kohberger, accused of killing four University of Idaho students in the fall of 2021, is allowing surveys that were being conducted with …QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....Nov 24, 2017 · Check the status of your request . Go to our Device Unlock portal . Select Yes if you are an AT&T Customer, No if you are not an AT&T customer . Enter your telephone # if you are an AT&T Customer . Enter your IMEI if you are a non-AT&T Customer, Email confirmation will also be required. 3 days ago · Get Samsung Galaxy Tab A9+ 5G (SM-X218U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.If you have your request number and your device IMEI, you can go to att.com/unlockdevicestatus. Last updated: December 7, 2022. Did you get the help …Jul 24, 2018 · Hello everyone, I've got an iPhone 6 which ive gotten from relatives from America and it is locked to ATT network. ... Hello Bendybones, we're here to help with your device unlock request. This is a very old thread. Please start your own thread so that we can provide more direct assistance for your device.Apr 21, 2023 · Download the APK of AT&T Device Unlock for Android for free. Unlock AT&T Prepaid phones for carrier freedom. The AT&T Device Unlock application allows for... Android / Productivity / ... com.att.deviceunlock: License: Free: Op. System: Android: Category: Personal: Language: English . 46 more. Author AT&T Services, Inc ...Jul 8, 2023 · First, you'll want to make sure that you meet these device unlock eligibility requirements: The wireless number assigned to the device must have had paid service for at least six months. You must wait 48 hours after you submit a payment to submit your unlock request. Lastly, be sure the device hasn’t been reported as lost, stolen, or involved ... 6 days ago · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Mar 21, 2022 · Let’s meet in a Direct Message (DM) to discuss that device unlock request. Please check your Direct Message Inbox for a message being sent to you. Look for the chat icon next to the bell icon in the upper right corner of the Forums page. In case you want to know more about the device unlock process, check out AT&T Device Unlock Help ... Sep 14, 2022 · Get the full details about unlocking an AT&T device from our network when you visit our eligibility requirements. Also, something to keep in mind is, when purchasing a device from a third-party seller, you will want to have them perform the unlock request. You will find these details under eBay & Non-AT&T Purchases when you visit AT&T Device ... Llama al *#06# desde tu dispositivo o ve a las configuraciones de tu dispositivo para conseguirlo. Encontrarás el número de solicitud en el correo electrónico que te enviamos. Ve rápidamente el estado de tu solicitud para desbloquear el dispositivo. Todo lo que necesitas es el número de IMEI de tu dispositivo y el número de solicitud de ... May 10, 2023 · Also, Prepaid devices that launched from June 8, 2019 include an AT&T Prepaid Device unlock app that a customer can use to request an unlock right from their device. The app is only available preloaded on newly launched prepaid devices. Customers are required to use the app to submit the device unlock request if the device comes …5 days ago · 1. From the Lock screen screen, select Secure lock settings. Note: If you have a screen lock set up, you will be prompted to enter your screen lock to continue. 2. Select Auto lock when screen turns off, then select the desired timer duration. Set Lockdown mode. ENABLE: Lockdown mode turns off Smart Lock, biometrics unlock and notifications on ...Sep 24, 2021 · AT&T Prepaid Device Unlock App. Everytime I click on unlock, i get the red banner up top that says ,"oh no! Apr 9, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.Dec 21, 2022 · You will have to contact the seller to perform the request in order to unlock the device. Keep in mind, the general requirements to unlock your device. The device must be designed for use on, and locked to, the AT&T wireless network. If it's a new AT&T device, active service for a period of time is required. El equipo a desbloquear debió ser adquirido en AT&T México, este desbloqueo no aplica para equipo de otros operadores u otros países. Los equipos reportados a AT&T como robados o extraviados, no serán desbloqueados. Aun cuando el equipo haya sido desbloqueado, podrá ser inhabilitado para su uso derivado de un reporte de robo …Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ... Review the eligibility requirements and submit a request to unlock your phone or device. Jan 18, 2022 · 231.3K Messages. 2 years ago. Hey there CX, we want to help. Let’s meet in a Direct Message to discuss you device unlock request concerns.. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Look forward to helping! Lynn, AT&T Community Specialist.Oct 20, 2021 · On your Pixel 6 or 6 Pro, launch the Phone app and dial *#06# to display your phone’s IMEI number. Write the IMEI number down somewhere where you can refer to it easily. Go to Android SIM Unlock ...Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …Mar 30, 2024 · Download our app today and experience the freedom and convenience of unlocking your ATT phone. Unlock your device quickly, securely, and at a tiny cost, and enjoy the benefits of using your ATT phone on your terms. Unlock popular phone brands like Samsung, iPhone, LG, Google Pixel, OnePlus, Motorola, and more with ease. …Apr 12, 2022 · Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Nov 7, 2022 · Hello Houdini1031, we're here to help with your device unlock request.. We want to get you into a Direct Message to further review. Check your Direct Message Inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums). In the meantime, try clearing the cache and cookies and power cycling your phone by pressing …Jul 19, 2018 · Hey there @Chuchi, we'd be glad to let you know how to receive a device unlock request number.. In order to obtain your device unlock request information, you'll need to: Check your email (including spam or junk folders) or text messages for updates on your request. If you don't have a wireless phone account, you have to select Confirm …Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...After you have the unlock code, follow the steps below to unlock your Surface Duo: Turn off Surface Duo. Insert a non-AT&T SIM card into Surface Duo. Turn on Surface Duo. When prompted, enter the unlock code AT&T provided to unlock your Surface Duo. Related topics. Find the model number and IMEI on Surface Duo. Insert a SIM into your Surface.Nov 7, 2022 · In the meantime, try clearing the cache and cookies and power cycling your phone by pressing and holding the Power/Lock button on the right side of the device, then select Power off. To turn the device back on, press and hold the Power/Lock button until the screen lights up. Uninstalling and reinstalling the app may help as well. QUICK ANSWER. To unlock your AT&T phone, the company has a few requirements you have to hit. Once you meet the requirements (detailed below), you can head to AT&T's unlock portal....Dec 14, 2021 · Power on the device with non-AT&T SIM. • For devices with removable battery, insert the battery back into the device. (Wait for the message: “Enter the device unlock code.”) Enter the unlock code. Press OK. Feel free to reach back out and let us know how these detailed steps worked for you! Thank you!Apr 9, 2022 · Let's help you with your unlock request, @dakotawilbourn1794. Active military customer with a temporary or permanent change of station (TCS or PCS military document) do not have to complete their installment agreement or …Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Jan 13, 2022 · We'd like to help get your device unlocked, Jdwalter66! First, you'll want to check out our list of personal requirements and confirm that your device meets all necessary requirements. Then you'll want to access the Device Unlock Portal to submit your request. If your request was denied, please share the reason provided. Also, share the details to …Jun 10, 2020 · This video will help you unlock your AT&T cell phone in a few simple steps. https://www.whistleout.com/CellPhones/Guides/how-to-unlock-your-att-phone-or-tabl...May 14, 2023 · We tried to unlock an iPhone 12 Model A2172 Carrier Lock - SIM Locked with AT&T using the AT&T Unlock Portal ( https://www.att.com/deviceunlock/ ) and we got...Apr 1, 2024 · In this tutorial, you will learn how to: • Set up a secure screen lock with a passcode • Add a Touch ID • Erase data • Adjust screen lock time • Lock device • Unlock device Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode …Apr 15, 2024 · And by go, we mean to submit an online form to have AT&T unlock your phone. To fill out the form, just go to AT&T’s unlock page and follow the instructions. Once you’re done, you’ll get an email with a link you have to click to complete the request. After that, it’s just a waiting game. You’ll get another email from AT&T within a ...Nov 7, 2022 · In the meantime, try clearing the cache and cookies and power cycling your phone by pressing and holding the Power/Lock button on the right side of the device, then select Power off. To turn the device back on, press and hold the Power/Lock button until the screen lights up. Uninstalling and reinstalling the app may help as well. 5 days ago · Get Samsung Galaxy S24 / Galaxy S24+ / Galaxy S24 Ultra (SM-S921U/SM-S926U/SM-S928U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.4 days ago · Get Samsung Galaxy S22 Ultra / Galaxy S22+ / Galaxy S22 (SM-S908U/SM-S906U/SM-S901U) support for the topic: Secure My Device. Find more step-by-step device tutorials on att.com.Apr 12, 2022 · Check the status of your request by: Go to our Status Portal. Enter your IMEI Number & Request Number. Follow the prompts. A few things to keep in mind: The incorrect entry of an unlock code too many times during the life of the device disables the unlock ability and permanently locks the device to the network. 4 days ago · Review the eligibility requirements and submit a request to unlock your phone or device.Apr 17, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Sep 28, 2023 · Verizon recently went back to a 60-day lock policy to reduce the amount of fraud and theft. AT&T maintains the policy due to fraud and theft. Phones can be paid off and unlocked at any time. Phone's participating in the trade-in deal can wait until credits begin, then pay off and unlock the phone without losing credits.Dec 6, 2023 · OnePlus devices: In your Settings app, enter the Wi-Fi & Internet menu, and select SIM & Network. T-Mobile devices: In your Settings app, choose the Network & Internet menu; under Mobile Network, select Advanced. Once you've found the right menu for your device, here's how to complete your T-Mobile device unlock: Choose Network …Nov 4, 2022 · Power off the device and insert a non-AT&T SIM card. If your SIM card slot is located under the battery, remove the battery. Power on the device with non-AT&T SIM. For devices with removable battery, insert the battery back into the device. Wait for the message: “Enter the device unlock code.”. Enter the unlock code. Press OK. Jan 18, 2022 · 231.3K Messages. 2 years ago. Hey there CX, we want to help. Let’s meet in a Direct Message to discuss you device unlock request concerns.. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Look forward to helping! Lynn, AT&T Community Specialist.Jan 31, 2022 · Device Unlock Portal Not Working. I am trying to unlock an older att phone. When I go to the portal I get the following message: "Looks like you stepped away. We closed your session to protect your info. Start a new unlock request ". as soon as I type in the last digit of the IMEI. I have tried doing this on different browsers, different ...Jul 28, 2023 · Att Device Unlock is not wo... The Samsung Galaxy S24. Buy now. kcarlson77375. 7 Messages. Friday, July 28th, 2023 6:44 PM. Att Device Unlock is not working. Hi, I'm trying to unlock a Paid off ATT phone to move it to our new carrier. It's a company account and all phones were paid off several months ago.6 days ago · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …Apr 9, 2022 · Thank you for your feed back @FourQ_Ent.. As mentioned above, unfortunately we don't have access to an MCK code for your cell phone, so we're unable to provide you with that information. We do, however, have Device unlock codes that are used to complete the unlock process for your cell phone, and begin using the device on …1 day ago · How can we help you? Contact AT&T by phone or live chat to order new service, track orders, and get customer service, billing and tech support. My AT&T. Start of main content. Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Apr 15, 2024 · Sign in to your Spectrum account for the easiest way to view and pay your bill, watch TV, manage your account and more.Mar 7, 2023 · why device unlock app is no longer working with at&t MOTIVATE V341U . story was my sister JUST bought the device to a third party store and to send it here in the philippines and shes not an at&t subscriber . i've tried so may times to request to a your portal to unlock it but i keep on getting DENIED . so whats the main issue or the reason to DENIED the request. we need to use the device here ... Mar 19, 2024 · BIM 360 Autodesk Inc. · Productivity. Nighthawk NETGEAR, Inc · Productivity. Planner Pro - Daily Calendar Beesoft Apps · Productivity. monthly calendar app ExpertiseNetComs · Productivity. Inside Health NYU Langone Health · Productivity. BUNKR BUNKR · Productivity. Freedom: Site/App Blocker Eighty Percent Solutions … AT&T Device Unlock Instructions . Descargar las instrucciones en español para desbloquear equipos de AT&T (PDF de 513 KB) How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once your Jul 28, 2023 · Att Device Unlock is not wo... The Samsung Galaxy S24. Buy now. kcarlson77375. 7 Messages. Friday, July 28th, 2023 6:44 PM. Att Device Unlock is not working. Hi, I'm trying to unlock a Paid off ATT phone to move it to our new carrier. It's a company account and all phones were paid off several months ago.Aug 16, 2023 · Every device you purchase from AT&T is locked. It has always been this way. This is definitely not new. If you purchase an AT&T model from a manufacturer, it is locked. If you purchase an iPad and activate it with Apple's SIM card, the iPad physical sim cannot be locked and the ESIM is unlocked and available to use with any service …Apr 17, 2024 · Start of main content. Review the eligibility requirements and submit a request to unlock your phone or device.17 Messages. Tuesday, June 20th, 2023 3:33 AM. Cannot unlock device due to website technical issues. @ATTMobilityCare , Hi, i paid off a phone and it now is ready for …Feb 5, 2024 · @Hasher_123 If you purchased the iPhone from an online store it could be that the original owner didn't unlock the phone before they sold it for various reasons.Try the unlock portal and see what kind of message you get. Just make sure that the phone meets all of the requirements. If there is an issue with the phone only the original owner can fix it.Swipe up on your Home screen to open the Apps tray and follow the steps below: Newer Samsung Devices (2019 or newer): Settings > Connections > More Connection Settings > Select Network Unlock. Other Android Devices: Use the Device Unlock app or Unlock app pre-installed on your device and follow instructions on-screen. We’ll use these to check your unlock status. Look in your spam or junk folders if you don’t see it in your inbox. Don't know your IMEI? Call *#06# on your device, or go to your device settings to get it. You'll find the request number in the email we sent you. Quickly check the status of your device unlock request. Jan 18, 2022 · 231.3K Messages. 2 years ago. Hey there CX, we want to help. Let’s meet in a Direct Message to discuss you device unlock request concerns.. Please check your Direct Message Inbox (it’s the chat icon next to the bell icon in the upper right corner of the Forums). Look forward to helping! Lynn, AT&T Community Specialist.Internet providers like AT&T and Verizon lobby against lower broadband prices. David Brancaccio and Ariana Rosas Apr 24, 2024. Heard on: "As officials have …Jan 17, 2017 · If you have a myAT&T account, you can verify your device is eligible before you submit a request to unlock your device. Visit verify device unlock eligibility to learn how. If you don’t have or are unable to log in to your myAT&T account, follow the steps below to submit a request to unlock your device. Feb 18, 2024 · Go to Settings > General > About and scroll down to the section called Carrier Lock section. This section should say No SIM Restrictions. If you don’t see that message, then your carrier ...2 days ago · Learn more about your AT&T Calypso (U318AA) Get support for AT&T Calypso (U318AA) features including voicemail, connectivity, storage, troubleshooting, email, and more from AT&TJun 24, 2023 · Unlock a Phone on Verizon. This carrier automatically locks any phone bought through Verizon for 60 days. After that 60-day period, your phone is unlocked—with no extra steps needed. To confirm ...Apr 13, 2024 · Review the eligibility requirements and submit a request to unlock your phone or device.Apr 16, 2024 · • Lock device • Unlock device • Set Lockdown Mode Set up a secure screen lock with a passcode. 1. From the home screen, select the Settings app. Note: If you turn Passcode on, you’ll be asked to enter your passcode when you turn on or restart your device, unlock your device, update your software, or erase your device. 2.About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright ...Aug 17, 2021 · Hello @STEPHENF2109, let's take a closer look into why you're receiving the messages when trying to unlock the phone. Your phone would have to be considered AT&T Prepaid for 6 months before the Unlock Portal will accept the device.. Also, there're device unlock eligibility requirements that have to be met. Go to the highlighted area to …Apr 15, 2024 · And by go, we mean to submit an online form to have AT&T unlock your phone. To fill out the form, just go to AT&T’s unlock page and follow the instructions. Once you’re done, you’ll get an email with a link you have to click to complete the request. After that, it’s just a waiting game. You’ll get another email from AT&T within a ...Jun 16, 2023 · Verizon: Contact Verizon at *611 from your Verizon Wireless Prepaid phone or call 888-294-6804. Sprint: Visit the Sprint Unlocking FAQs page or call 855-639-4644. Remember, the FCC stands in favor of consumers and requires carriers to unlock your phone free of charge so long as the stipulations are met. 2.May 24, 2022 · If you purchased your device from the Apple store, and not on an installment plan, then your device is unlocked. Please review Apple Discussions for more information. You can check your iPhone settings to see if your device is unlocked. Settings > General > About > Carrier Lock - No SIM Restrictions.Swipe up on your Home screen to open the Apps tray and follow the steps below: Newer Samsung Devices (2019 or newer): Settings > Connections > More Connection Settings > Select Network Unlock. Other Android Devices: Use the Device Unlock app or Unlock app pre-installed on your device and follow instructions on-screen.Dec 7, 2021 · AT&T has a process in place for you to use if you want to unlock your phone. It does have a few restrictions and there are certain requirements you have to meet, but if you think the gain is worth ... AT&T Device Unlock Instructions . Descargar las instrucciones en español para desbloquear equipos de AT&T (PDF de 513 KB) How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once your
Apr 11, 2023 · A passcode is like a numerical PIN, and you use it for a specific account. It's usually four digits. You can use a passcode to add an extra layer of security to a wireless account. You, or someone you authorize, may need your passcode when: Calling AT&T Customer Care. Managing your account in some retail stores.. Bestline
Quickly check the status of your device unlock request. All you need is your device IMEI and unlock request number. Apr 17, 2024 · 1. Swipe down from the Notification bar, then select the Settings icon . 2. Scroll to and select Lock screen, then select Screen lock type . 3. Select the desired screen lock type, and follow the prompts to complete set up. Note: To set up face recognition, select the Face switch then follow the prompts to complete set up.Dec 28, 2020 · Unlock a Prepaid device. RE:Prepaid device. GM, my device meets the requirements for an unlock. However, AT&T device unlock request is not working. I have a new carrier, simm and telephone number. I owned the AT&T device outright and had the service for 4 years. Any help is greatly appreciated. Oct 11, 2023 · Learn how to swap an active eSIM or SIM card between devices with AT&T. Find out what you need to do before and after the swap, and how to troubleshoot any issues. Whether you have a new device, a damaged SIM card, or just want to switch phones, this article will guide you through the process. AT&T Device Unlock Instructions . Descargar las instrucciones en español para desbloquear equipos de AT&T (PDF de 513 KB) How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once your Sep 14, 2021 · AT&T Device Unlock has been installed 17 million times. Over the 30-day period ending today, the app has been downloaded about 280 thousand times. It's currently not in the top ranks. Its rating, based on 6 thousand ratings, is 3.64 out of 5 stars. The last update of the app was on September 14, 2021. AT&T Device Unlock has a content …How to unlock your device: You must submit a request to unlock your AT&T phone or tablet. If your device meets the eligibility requirements, your request will be approved. Once …Jul 31, 2023 · I have switched providers due to issues with service at my home. I was told by customer service rep that my device was unlocked after paying balance due. This could take 24 to 48 hours to go into effect. My numbers have already been ported over to my new provider, so until unlocked my family does not have service.Apr 11, 2023 · A passcode is like a numerical PIN, and you use it for a specific account. It's usually four digits. You can use a passcode to add an extra layer of security to a wireless account. You, or someone you authorize, may need your passcode when: Calling AT&T Customer Care. Managing your account in some retail stores.May 19, 2022 · As our ACE sandblaster mentioned, AT&T does not charge to unlock your device. If you feel it was an AT&T website or phone number that you purchased the device unlock request, then please provide us with the information, so that we can validate if it is from AT&T. To submit a request to unlock your device: Go to deviceunlock.Apr 9, 2022 · Let's help you with your unlock request, @dakotawilbourn1794. Active military customer with a temporary or permanent change of station (TCS or PCS military document) do not have to complete their installment agreement or …Apr 3, 2019 · What about unlocking the device to use while I’m away for that year. Cause I just upgraded and she said it’s not possible. My account will still be active with two other lines and auto pay. They should still be able to take the installment on my phone.Dec 8, 2023 · Go to Settings > General and tap About. Under Carrier Lock, you should see a message that says, "No SIM restrictions." If you don't see that message, contact your carrier. If your device is on iOS 13 or earlier, use these steps: Contact your carrier to confirm that they applied the unlock in their system. Restore your iPhone to factory settings..